Shipping policy

📦 Shipping Policy

Last updated: 4/18/2025

Thank you for choosing BJL Essentials — a brand rooted in confidence, care, and culture. We’re committed to delivering high-quality products with transparency and care. Here’s everything you need to know about our shipping process:

🕘 Processing Time

All orders are processed within 2–4 business days (Monday–Friday, excluding holidays). During high-volume periods (like launches or sales), please allow an additional 1–2 days for processing.

Pre-Orders: If your order includes a pre-order item, it will begin shipping on the date listed in the product description.

🚚 Shipping Rates & Delivery Times

Shipping Option Delivery Time Cost
Standard Shipping 3–7 business days Flat Rate or Free $85+
Priority Shipping 2–3 business days Calculated at checkout
Local Pickup (Houston, TX) By appointment only Free

Tracking: You’ll receive a tracking number via email as soon as your order ships.

🌍 International Shipping

We are currently not accepting international orders.
We look forward to expanding worldwide in the future — stay connected for updates.

🧾 Delays & Exceptions

Please note that shipping carriers may experience delays due to holidays, weather conditions, or high-volume periods. If we anticipate a delay, we’ll do our best to keep you informed.

📬 Lost or Damaged Packages

If your package is delayed, damaged, or marked as delivered but not received:

We’ll assist you in filing a claim and resolving the issue.

🔁 Returns & Exchanges

Due to the nature of our products, we do not accept returns. If something isn’t right with your order, please reach out — we’ll make it right.

🙏🏾 Thank You

Each bottle of Grit & Growth is handcrafted with purpose. We appreciate your support and trust as you grow with us.

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If you have any questions, feel free to email us at support@bjlessentials.com